Fact check time: a staggering 85% of teams deal with conflict at work, and nearly 30% of those tussles kneecap productivity. Whether you’re an entrepreneur struggling to deliver honest feedback or a conflict-embracing, pot-stirrer, mastering the art of difficult conversations is crucial for business growth.
To start, create a safe space by giving your full attention and extending empathy. Finding common ground, that shared objective, is your golden ticket. And remember, emotions are the wildfire you don’t need; maintain a composed demeanour, choose your words wisely, and if things go haywire, don’t be afraid to hit the pause button.
Embrace these hard talks as catalysts for growth, because mastering the art of difficult conversations is non-negotiable for long-term growth.
